Puma Ralph Sampson Mid Badges - White Palace Blue Unisex Sneakers Grey-Violet 371769-01

You sent me converse with one shoe laced and I like the lace, but I cannot use one lace because I won’t be able to match it so I have to change both laces and I don’t want to do that. A second pair of converse was advertised as a UK size 5 (37.5EU) but the shoes are UK size 4.5. Because there is no suitable competent fair transparent route to complain about the product conditions that I received the service is diabolical not only is it a bad service without communication platforms or channels but it’s also dismissive and violate consumer rights by not allowing the consumer of voice and cutting off correspondence because you don’t want to take responsibility for what legally you are responsible for. I am sick of online invasive information that doesn’t help the consumer once you’ve taken their money. You are legally required to provide and after sales service as part of the contract between the buyer of the seller. So tired of bad advertising and lack of transparency and dismissive communication and sellers, not that holding their obligator duties to accept accountability for the small insignificant grips that customers have because stress the consumer goes through frustration is very draining. It’s quite damaging. I have to go to my bank to apply for a charge back because I have literally done everything possible to continue an open line of communication with you to reach a resolution but you have obstructed that and I don’t have a voice and we cannot finish or I cannot determine how to move forward. I don’t want to be stuck with covering the cost of an expensive return charge to China and you not reimburse me.

Dear Sirs, although my order page still shows only the shipping date, the parcel has just been delivered. Unfortunately, it is not the product I ordered. I ordered an original product manufactured by Converse, and the product I received is not it. It does, of course, bear the company's markings, but at first glance it is a counterfeit product. The NBA and Chuck Taylor logos are crookedly stuck on the back of the shoe, and the front rim has previous layers sticking out crookedly. The packaging is not original, but only imitation. I have many pairs of Converse 70' high tops and they are all perfectly made. The one I received today is not. Therefore, I demand a refund of the money I paid. I am putting the shoes I received today at your disposal. Once I receive the money, please provide me with a courier label so that I can send the shoes back to you. This is urgent, so please do not ignore it. Of course, I will also inform Converse about this fact. On your website, you write a lot about compliance with product legality. The goods received today are not like that. You can check which of your suppliers sent counterfeit items instead of the original ones and take action against this. I look forward to a very quick refund and remain at your disposal.

Wrong size was sent , as I always order size 10 but too small and they got me to pay the postage £35 to return a shoes which cost me £112, now I only got £37.33 back from the original amount and there is no one to help with this matter!!!

The size sent was not the size I ordered. I ordered a U.K. 10 and a size U.K. 8 came. From a product point of view they are great but disappointed the size I ordered didn’t get sent

Well made, and stylish. Quite light weight but that’s to be expected from a canvas hi top. Bought to go with a similar style coat and couldn’t be happier!

i wear vans all my live and i always buy the same size. In the label this shoe should fit but. This was way to small so the shoes are worthless for me!

I have a size 38,5 so it is a bit small but I can manage. So if you have a size 38 it will fit you.

hello it s to big for me and a like to refund it please how i have to do please thanks